QuranApp Support

For help, bug reports, privacy questions, or accessibility feedback, email sidibehkimintang@gmail.com .

Include the app version, iPhone or iPad model, iOS version, the feature you were using, and the steps that caused the problem. Do not send your precise home address or private note contents.

Common questions

Prayer times look different

Open Prayer Settings and confirm the city, calculation method, juristic method, and high-latitude rule used by your mosque or region.

Location is unavailable

Allow location while using the app in iOS Settings, or choose the manual-city option in Prayer Settings.

Audio will not play offline

Download the supported surah or juz completely before disconnecting from the internet, then confirm it appears in downloaded storage.

A prayer alert did not sound

Confirm notification permission, the selected prayer alert, sound mode, Focus settings, volume, and the app's Airplane Mode setting.

Content is loading

Core Arabic text is offline. A translation, tafsir, word-by-word view, Mushaf layout, or audio item may need a first network load. Retry on a stable connection.

Remove local data

Delete bookmarks, notes, or downloaded audio in the app. Deleting the app removes its remaining local content and preferences.

Privacy

Review the QuranApp Privacy Policy for details about local data, optional location, search, and content services.